Eligibility
Eligibility
Refunds are available only for items in their original condition and packaging.
The refund request must be submitted within 7 days of purchase.
Items that are opened or not in a frozen state are ineligible for a refund.
How to Request a Refund
Email sales@cuknuk.com with your order number and a clear explanation for the refund request.
We'll review your case and guide you through the next steps.
Processing Time
Once we receive and inspect the returned item, refunds are processed within 7 business days.
Refunds are issued to the original payment method.
How are Documents Shared?
Eligibility
Returns are accepted only for items in their original condition and packaging.
Requests must be made within 30 days of the purchase.
Items that are opened or not in frozen condition are not returnable.
How to Initiate a Return
Contact sales@cuknuk.com with your order number and a detailed reason for returning.
We'll issue a return authorization along with instructions on how to return your item.
Shipping Responsibility
Unless the return is due to an error on our part, shipping costs for returns are borne by the customer.
Feel Free and Connect With Us
Need Help or Have Questions?
Reach out to us anytime via sales@cuknuk.com for assistance regarding refunds or returns.
Policy Changes
We reserve the right to update or modify this policy at any time without prior notice.